This hotel suits me perfectly. It has free wi-fi, a 24-hour reception, and a restaurant that always meets my needs. During my first stay, the staff helped with late check-in, which I truly appreciated. Highly recommend for a cozy stay! I'm coming back for Xmas.

fantastic access to nearby parks and attractions for city explorers

I loved my stay here. it's super close to a lush park area and just a short walk from a fun coffee shop, making it perfect for leisurely weekend strolls.

The room had excellent soundproofing, blocking out airport noise completely.

I had a nice stay with a comfy bed and enjoyed the premium shower gels. The kids loved the games in the lobby, which was a great touch. The free shuttle was super convenient too.

I truly appreciated the clean, spacious room and the hotel’s accessible layout, which made moving around easy. The staff were exceptionally friendly, providing assistance when needed. The shuttle service to the airport was convenient and timely.

Improved dining options for seniors would be nice.

Had a great time with friends here! The fitness center and garden were awesome additions to our stay. The free shuttle made getting to the airport a breeze, and the friendly staff helped us feel welcome. It’s a solid choice for travelers looking for convenience.

We faced an issue at check-out when a breakfast charge was added automatically, which was confusing. Thankfully, it was cleared up, but it could've been smoother.

great variety but limited check-in hours

The breakfast offered a wide variety. The fresh fruit was delightful and added a nice touch. The shuttle service made our arrival and departure seamless, enhancing our overall experience.

However, the check-in hours could be more flexible to accommodate different travel schedules.

my recent stay at the hotel was quite pleasant. the friendly staff provided a smooth check-in, and the room was spacious with a nice shower. i found it to be the perfect spot for relaxation before heading to the airport, exceeding my previous experiences in diegem.

the taxi service was overpriced.

We had a fantastic stay at Novotel Brussels Airport! The room was clean, spacious, and perfect for our family of four. The comfortable beds ensured a good night's sleep, and we loved the environmentally friendly toiletries provided. The free shuttle service to the airport was incredibly convenient, running every 30 minutes, which made our travel plans a breeze.

Nothing bad to report!

i had a fantastic stay at novotel! the room was clean, spacious, and the bed was super comfy. a big plus was the double windows which blocked out any airport noise. the shuttle service to the airport was free and ran every 30 minutes—making everything so easy for us.

would recommend

will choose it for sure next trip

The room had a seating area and a comfy sofa bed, air conditioning, a minibar, and a flat-screen TV. Bathroom included a shower and complimentary toiletries. The free shuttle to the airport was super convenient, running every 30 minutes. The staff was friendly and helped with our needs, making the stay smooth. Breakfast had nice options like fresh pastries.

I loved that even though the airport is right next door, my room was surprisingly quiet, and the front desk handled a noisy neighbor issue promptly. The hotel has a lovely garden area where you can relax by the pond or enjoy the outdoor seating. The only downside was a long wait to check in, but it didn't ruin my overall experience. 😊

Shuttle was great, but staff seemed overwhelmed and slow at the bar.

Convenient location and reliable shuttle service

My stay was marked by a convenient location close to the airport and a free shuttle service that ran every 20 minutes, making my travel hassle-free. The room was spacious and quiet, despite the proximity to the airport, which was a pleasant surprise. However, the dining options could have been more varied and a bit more affordable.